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How to Resolve "Please provide your resume" Error when Uploading a Resume in Social Sourcing (Doc ID 2223970.1)

Last updated on APRIL 21, 2020

Applies to:

Oracle Taleo Social Sourcing Cloud Service - Version 15A and later
Information in this document applies to any platform.

Symptoms

User is unable to upload a friend's resume due to the error "Please provide your resume" although the file has already been provided.

ERROR
-----------------------
Please provide your resume.

or

ERROR
=========
Before we can send your application for this job, please make sure to attach your resume


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login into the zone
2. Locate the requisition
3. Click 'Upload Friend's Resume'
4. Fill out the form
5. Add the resume file
6. Although the file is showing as added, the user receives the error.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot refer friends for a requisition.

Cause

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In this Document
Symptoms
Cause
Solution


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