My Oracle Support Banner

US Vertex Is Not Calculated After We Imported Vertex File Successfully (Doc ID 2224363.1)

Last updated on NOVEMBER 27, 2019

Applies to:

Oracle Fusion Payables Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Invoice

ACTUAL BEHAVIOR
---------------
Customer has created tax and tax rate via spreadsheet. They have imported it from Vertex.
Now they are testing the tax rates and they noticed that some taxes for state/city are not applied on invoices.

EXPECTED BEHAVIOR
-----------------------
All the taxes from the spreadsheet should apply when a specific location/condition is used.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Invoice with details.
2. Click on calculate tax
3. Check if all taxes were applied: state, county, city.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot calculated correctly taxes, hence they cannot move forward with the implementation.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.