Pause Step In Orchestration Process Fails To Start (Doc ID 2224632.1)

Last updated on MAY 01, 2017

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Define Sales Order Fulfillment

When attempting to create Sales Order with Custom Orchestration Process with Pause task,
the following error occurs.

ERROR
-----------------------
Task 300000006964499 for orchestration process 300000006964497 failed. Use the appropriate Order Orchestration work area action to recover this task.(DOO-2685501)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. In Fusion application, Under Order Management
2. Create Order
3. Order failed with error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create order which in turn effecting scheduled configuration session

Cause

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