Pause Step In Orchestration Process Fails To Start

(Doc ID 2224632.1)

Last updated on MAY 01, 2017

Applies to:

Oracle Fusion Order Management Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Define Sales Order Fulfillment

When attempting to create Sales Order with Custom Orchestration Process with Pause task,
the following error occurs.

Task 300000006964499 for orchestration process 300000006964497 failed. Use the appropriate Order Orchestration work area action to recover this task.(DOO-2685501)

The issue can be reproduced at will with the following steps:
1. In Fusion application, Under Order Management
2. Create Order
3. Order failed with error

The issue has the following business impact:
Due to this issue, users cannot create order which in turn effecting scheduled configuration session


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