P6 R15.2.11.0 ClickOnce Install Does Not Configure the CloudConnect Database Connection (Doc ID 2224778.1)

Last updated on FEBRUARY 06, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 15.2.11.0 to 15.2.11.0 [Release 15.2]
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 15.2.11.0 to 15.2.11.0 [Release 15.2]
Information in this document applies to any platform.

Symptoms

The user performs a P6 R15.2.11.0 ClickOnce installation then attempts to login to P6 Professional thereafter receives the following message.

Unable to connect to the database.  Would you like to configure the database connection now?

Cause

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