When Adding Territory Info In Report Contacts Info Disappears (Doc ID 2225278.1)

Last updated on JANUARY 23, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Analytics

ACTUAL BEHAVIOR
---------------
When adding Territory name, contacts information disappear

I am building a report using the Sales-CRM Customer Overview subject Area. I had the following fields:

Customer
  Name
  Address
  Account Type
  Owner
  Province

Contact
  Name
  Job Title
  Primary E-Mail
  Primary Phone

Customer Organization Extension
  CIF
  Ámbito cliente
  Tipo cliente

Sales Account Facts
  # of Sales Accounts
  
It works as expected, but when add the field:

Territory
  Territory Name

The information from the fields: Contact name, Contact Job Title, Contact Primary E-Mail, Contact Primary Phone; disappears

Cause

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