Mobile: Error When Trying To Add Custom Object Mobile Pages As Subtab of Accounts
(Doc ID 2225846.1)
Last updated on OCTOBER 16, 2023
Applies to:
Oracle Fusion Mobile Sales Cloud Service - Version 11.1.11.1.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.1.11.1.0 version, Accounts, Contacts, Households
When trying to edit mobile pages layout and add fields for custom object its not getting saved throwing error as shown in screenshot.
ERROR
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An applicaiton error occured. See the incident for more information.
An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 686, Server Domain:CRMDomain, Server Instance: CRMCommonServer_1, Application Name: CRMCommonApp.
STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Application Composer
2. Mobile Pages
3. Create or edit list layout: Organization ToPlacementForAccounts.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot customize mobile pages
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |