Facebook Post Not Available in Engage but Available on Native Facebook (Doc ID 2225866.1)

Last updated on JANUARY 30, 2017

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : NA version, Engage

ACTUAL BEHAVIOR
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Engage: Facebook Post Not Available in Engage but Available on Native Facebook


User found a message in native Facebook dated 1/7/17, but the message cannot be located in SRM (Classic or New).

Cause

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