The ‘Action’ Popup Is Not Working In Partner Relationship Tab For Some Users (Doc ID 2225930.1)

Last updated on FEBRUARY 02, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Partner Management

ACTUAL BEHAVIOR
---------------
The ‘action’ popup is not working in Partner Relationship tab for some users

The 'Action' pop-up is not working in the Partner Relationship List View.

Steps to replicate :

Step 1 : Open any existing partner
Step 2 : Go to the Relationship tab
Step 3 : Click on List View
Step 4 : Click on the Action next to Primary Contact

No pop up appears when we click on Action icon on the list view for the Partner Relationship tab.


EXPECTED BEHAVIOR
-----------------------
The action button should be active

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Step 1 : Open any existing partner
Step 2 : Go to the Relationship tab
Step 3 : Click on List View
Step 4 : Click on the Action next to Primary Contact

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms