Unable to Open Invoice Attachment Error 403 -Forbidden

(Doc ID 2225932.1)

Last updated on JUNE 03, 2017

Applies to:

Oracle Fusion Payables Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

1. DESCRIPTION OF THE LOSS OF FUNCTIONALITY
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In Oracle Fusion Payables, when a user attempts to open the invoice attachments the following error occurs:

ERROR
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Error 403 -Forbidden

From RCF 2086 Hypertest Transfer Protocol -HTTP/1.1 :


2. BUSINESS IMPACT
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Due to this issue, users cannot open the attachments


3. STEPS OR EVENTS THAT LEAD TO THE ISSUE OCCURRING
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The issue can be reproduced at will with the following steps:

1. Using Payables > Invoices> Manage Invoice > Open the attachments


Cause

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