In Some Cases Engage Module Not Permit Respond To Final Client (Doc ID 2226444.1)

Last updated on FEBRUARY 16, 2017

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A to N/A [Release V1]
Information in this document applies to any platform.

Goal

Why am I encountering an error message when I try to reply to a message through Engage?
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms