Icons At The Right Side Of The Account Details Are Not Available (Doc ID 2226529.1)

Last updated on JANUARY 25, 2017

Applies to:

Oracle CRM On Demand - Version 031CS and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Icons at the right side for related information are not available when viewing the a specific Account record. 

Tried resetting the default of the account details via clicking the Edit Layout link and Default button but same error still persists.

EXPECTED BEHAVIOR
-----------------------
There should be Icons on the right side of Account detail page.

Cause

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