Appointment With Status Completed Are Changing 'end Time' To 'start Time' + 1h On Creation

(Doc ID 2226685.1)

Last updated on JANUARY 25, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Activity Management

ACTUAL BEHAVIOR
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appointment with status completed are changing 'end time' to 'start time' + 1h on creation

When I create an Appointment with status 'Completed' for a period greater than 1h (Start time: 13h, End time: 20h) the 'end time' is modified to 'start time' plus 1h after pressing either "Save and Continue" or "Save and Close" button.

This issue doesn't occur when the status is different than 'completed'.

EXPECTED BEHAVIOR
-----------------------
The period remain the same.

Cause

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