External Shipping Calculator Not Returning Any Results - Maybe Third Party SSL Certificate Issue (Doc ID 2226757.1)

Last updated on JANUARY 25, 2017

Applies to:

Oracle Commerce Cloud Service - Version N/A to N/A
Information in this document applies to any platform.


On : NA version, Store Administration

External shipping calculator not returning any results

We have configured shipping calculator webhook for getting shipping methods, but it is not reaching the back-end server.

The service we have configured is on a secured https connection.
Example of the url that was configured for the shipping webhook, https://services.3rdpartyvendor.com/rest/api/v1/getShippingMethods


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms