Error When Trying To Sign Into Account Reconciliation Cloud Service (ARCS): "EPMCSS-00301:Failed to authenticate user" (Doc ID 2226984.1)

Last updated on JANUARY 30, 2017

Applies to:

Oracle Account Reconciliation Cloud Service - Version 16.03.53 and later
Information in this document applies to any platform.

Symptoms

You are trying to sign into your ARCS pod, but an error message is being thrown: "com.hyperion.css.CSSAuthenticationException EPMCSS-00301:Failed to authenticate user. Invalid credentials. Enter valid credentials."

Cause

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