Error Import Vehicle Records: Product is Invalid (Doc ID 2227030.1)

Last updated on JANUARY 27, 2017

Applies to:

Oracle CRM On Demand - Version 031CS and later
Information in this document applies to any platform.

Symptoms

Import request failed with the following errors:
#1:No matching record is found for import field 'Product external ID' with value 'ABC-DE-F1'. The Oracle CRM On Demand field 'Product External ID' was not updated, but other field values were imported for this record.

#2:Import field 'Product external ID' had an invalid value for the required Oracle CRM On Demand field 'Product External ID'. This record was not imported. Please enter desired values for the required fields and re-import this record.

Cause

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