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Expire All Passwords Feature Does Not Send Email Notification to All Users (Doc ID 2227150.1)

Last updated on AUGUST 11, 2023

Applies to:

Oracle Commerce Cloud Service - Version 21.1.1 to 21.1.1 [Release 21A]
Information in this document applies to any platform.


Expire all passwords feature doesn't seem to be working properly.
We have tried to test on account migration process for shoppers.

Using Expire all passwords feature in OCC admin console, users are not notified by the "forgot password" email template, that the password has expired.


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