Expire All Passwords Feature is Not Working as Expected - Does Not Send Email Notification to All Users (Doc ID 2227150.1)

Last updated on JANUARY 26, 2017

Applies to:

Oracle Commerce Cloud Service - Version N/A to N/A
Information in this document applies to any platform.

Goal

On : NA version, Store Administration

Expire all passwords feature doesn't seem to be working properly.


We have tried to test on account migration process for shoppers.

Using Expire all passwords feature in OCC admin console, users are not notified by the "forgot password" email template, that the password has expired.


Solution

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