Unable To Change Expiration Date For Scheuduled Reports Instantis EnterpriseTrack (Doc ID 2227335.1)

Last updated on AUGUST 08, 2017

Applies to:

Instantis EnterpriseTrack Cloud Service - Version 16.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Instantis EnterpriseTrack Cloud Service: 16.1.3.0

ACTUAL BEHAVIOR
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Reports with Expiration Date of current date are set to run at early in the morning, for example 12:30 am or 2:00 am. Unable to set the expiration date, not sure if the reports will run.

EXPECTED BEHAVIOR
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Ability to update the Expiration Date for the report, so all scheduled reports will run as needed.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot verify that the data needed will be accessible given the time scheduled to run, and the inability to change the expiration date.

Cause

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