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Unable To Fnd User In The Resource Directory (Doc ID 2227360.1)

Last updated on MAY 16, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version to [Release 1.0]
Information in this document applies to any platform.


On : version, Accounts, Contacts, Households

Unable to find user in the Resource Directory

Created approximately 10-15 users and unable to find them in the Resource Directory.
Example: Created a user called Andrew Travers and attempted to search him in Resource Directory and unable to find him.

User should be able to retrieve in Resource Directory with their name

The issue can be reproduced at will with the following steps:

1 Create a new user
2 Confirm the user was created correctly ( Log in to the application)
3 Search for the user in Resource Directory by Resource Name


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