Shipping Methods Are Not Displayed In 'Order Summary' Section During Checkout (Doc ID 2227378.1)

Last updated on JANUARY 27, 2017

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.
OracleCommerceCloud-Version:16.6.1

Symptoms

Shipping methods are not displayed in 'Order Summary' section during checkout.

Reproducible Steps:
1. View an item and add it to a cart
2. Click on the cart and press 'Checkout'
3. Log into Storefront
4. In 'Shipping Address' section enter a valid zip code --> 'Order Summary' section gets re-loaded. Shipping methods are not displayed.  "Please check the shipping address and try again" message shows up at the top of the page.

Cause

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