Total Comp Statement Error
(Doc ID 2227382.1)
Last updated on SEPTEMBER 10, 2020
Applies to:
Oracle Fusion Workforce Compensation Cloud Service - Version 11.1.11.1.0 and laterOracle Fusion Compensation - Version 11.1.11.1.0 and later
Information in this document applies to any platform.
Symptoms
Total Comp statement error
ERROR
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Acrobat could not open 'Statement.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).
To create an Adobe PDF document, go to the source application. Then print the document to Adobe PDF.
STEPS:
1. Login as Manager
2. Print statement
3. Errors when trying to view
4. Sign Out
5. Login as Admin
6. Act as Proxy (for manager above)
7. Print statement
8. Able to view the PDF (No Errors)
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |