Updating a Field With the Alias of the Login User (Doc ID 2227474.1)

Last updated on JANUARY 27, 2017

Applies to:

Oracle CRM On Demand - Version 031CS and later
Information in this document applies to any platform.

Symptoms

Customer is trying to update a picklist field with the Alias of the login user by the following expression in the Field Update action of the workflow.

LookupValue("OCC_CUST_LOV_OPTY_41", "UserValue('')")

ACTUAL BEHAVIOR
---------------
The picklist field does not get updated when the workflow is triggered.

EXPECTED BEHAVIOR
-----------------------
The picklist field should get updated with the Alias of the login user.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in CRMOD.
2. Go to edit an Opportunity.
3. Click Save button, then the picklist field does not get updated.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms