Opportunity Hyperlink Is Not Populating Over Approved Deals (Doc ID 2227547.1)

Last updated on JANUARY 27, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Goal

On : 11.1.11.1.0 version, Partner Management

Opportunity Hyperlink is Not Populating Over Approved Deals

Here we have very specific scenario which is applicable for Partners as well as IT Channel Manager both.

If User's creating Deal with ON THE FLY ( Just Type Account and Contact Name and do not select existing ) and Submitting for approval or self approving ( IT Channel Manager can self approve )
Then deals would be approved.

BUT Deals where Contact Name was having Space in between strings then those approved deals are not showing Opportunity Hyperlink.

We have tested almost with 5-6 different user's and created almost 20+ deals to check the behavior. This issue is clearly documented in the document, please validate and suggest the solution because this issue becomes very critical as pointed as show stopper from customer. That means we can not move ahead with solution.
 

Solution

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