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Unable to Use Search or Copy / Paste Functionality in PDF from Document Engine (Doc ID 2227637.1)

Last updated on JANUARY 30, 2019

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2015 R2 and later
Information in this document applies to any platform.

Symptoms

When using Document Engine to generate PDF using Unicode fonts, search and copy / paste functionalities are not working as expected.

This behavior is only present in Document Engined where Antenna House is not enabled.

Copy / paste behavior:

After pasting the copied selection, squares are displayed instead of actual words (there is 1 square for each letter, 1 group of squares for each word):

 

Search functionality is also not detecting matching characters:

 

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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