What Protocol Does CCA Chat Use

(Doc ID 2227805.1)

Last updated on JANUARY 30, 2017

Applies to:

Oracle Contact Center Anywhere - Version v8.1.3 FP11 and later
Information in this document applies to any platform.

Goal

Customer is wondering what Protocol is used by the CCA (Oracle Contact Center Anywhere) Chat Services.
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms