How to Log a SR for Domain Build/Patch for RPAS Cloud Services (Doc ID 2227807.1)

Last updated on APRIL 03, 2017

Applies to:

Oracle Retail Assortment Planning & Optimization for Grocery / Hardlines Cloud Service - Version No Version and later
Oracle Retail Demand Forecasting Cloud Service - Version No Version and later
Oracle Retail Item Planning Cloud Service - Version No Version and later
Oracle Retail Merchandise Financial Planning Cloud Service - Version No Version and later
Information in this document applies to any platform.

Goal

Building and patching domains are not self service actions in the Cloud environment, thus a Service Request (SR) needs to be logged to request these modifications be made. This document outlines what to do and what information needs to be provided in the SR to request a domain be built or patched for Retail Predictive Application Server (RPAS) Cloud Services.

Solution

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