JBO-29000: Unexpected Exception Caught - Unexpected character (P (code 80))

Last updated on MARCH 16, 2017

Applies to:

Symptoms

On : 11.1.11.1.0 version, Accounts, Contacts, Households

OUTAGE - Message ID: 81532253 - Maintenance 20170113 took REST API down.

Scheduled Maintenance on Friday, January 13 took down our REST API Web Service Integration (Message ID: 81532253) Errors on Payload.


ERROR
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Response error. StatusCode: InternalServerError StatusDescription: Unexpected character (P (code 80)): expected a valid value (number, String, array, object, true, false or null) at [Source: weblogic.servlet.internal.ServletInputStreamImpl@370398fe; line: 1, column: 2]JBO-29000: Unexpected exception caught: org.codehaus.jackson.JsonParseException, msg=Unexpected character ('P' (code 80)): expected a valid value (number, String, array, object, 'true', 'false' or 'null') at [Source: weblogic.servlet.internal.ServletInputStreamImpl@370398fe; line: 1, column: 2]: Unexpected character ('P' (code 80)): expected a valid value (number, String, array, object, 'true', 'false' or 'null') at [Source: weblogic.servlet.internal.ServletInputStreamImpl@370398fe; line: 1, column: 2]




STEPS
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The issue can be reproduced at will with the following steps:

1. Make REST call to Sales Cloud using Microsoft CS client.
2. Receive an error on patching a new account.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot integrate the two applications.

Cause