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Coupon Code Working In Admin Preview But Not In Storefront (Doc ID 2228276.1)

Last updated on FEBRUARY 08, 2019

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms


A coupon code has been associated with an amount discount to a product purchase.
This is working perfectly fine in Admin Preview.
However, when the same is Published to the Storefront, it is not working.

When attempting to use the Code the following is returned to the user:

ERROR
-----------------------
"Promotions are unavailable for this code."

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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