Territory Members Not Added To The Account after Territory Assignment process
(Doc ID 2228414.1)
Last updated on NOVEMBER 18, 2019
Applies to:
Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 to 11.1.10.0.0 [Release 1.0]Information in this document applies to any platform.
Symptoms
On : 11.1.11.1.0 version, Territory Management, Quotas
ACTUAL BEHAVIOR
---------------
Territory members have not been added to the account resource team after Assignment Manager was ran
EXPECTED BEHAVIOR
-----------------------
The correct members should have been added as account resources
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run Account Assignment
2. Verify Team members
3. Team members are not present in account.
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, account are not getting assigned the right team members
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Cause |
Solution |
References |