Territory Members Not Added To The Account after Territory Assignment process
Last updated on MARCH 07, 2017
Applies to:
Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 to 11.1.10.0.0 [Release 1.0]Information in this document applies to any platform.
Symptoms
On : 11.1.11.1.0 version, Territory Management, Quotas
ACTUAL BEHAVIOR
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Territory members have not been added to the account resource team after Assignment Manager was ran
EXPECTED BEHAVIOR
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The correct members should have been added as account resources
STEPS
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The issue can be reproduced at will with the following steps:
1. Run Account Assignment
2. Verify Team members
3. Team members are not present in account.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, account are not getting assigned the right team members
Cause
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