Territory Members Not Added To The Account after Territory Assignment process (Doc ID 2228414.1)

Last updated on MARCH 07, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 to 11.1.10.0.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Territory Management, Quotas

ACTUAL BEHAVIOR
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Territory members have not been added to the account resource team after Assignment Manager was ran

EXPECTED BEHAVIOR
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The correct members should have been added as account resources

STEPS
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The issue can be reproduced at will with the following steps:
1. Run Account Assignment
2. Verify Team members
3. Team members are not present in account.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, account are not getting assigned the right team members

Cause

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