How to enable Account phone number field (Phone) to identify duplicate Account records?

(Doc ID 2228567.1)

Last updated on FEBRUARY 02, 2017

Applies to:

Oracle Customer Data Management Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Goal

On : 11.1.11.1.0 version, Accounts, Contacts, Households

Identifying duplicate Account Phone Number

How can you enable Account phone number field (Phone) to identify duplicate Account records?

The requirement is that when an account is created, if the phone number is not unique, the account will be identified as a duplicate.
 

Solution

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