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Accounts assignment is happening for both parent and child territories, even though it should happen only for child (Doc ID 2229203.1)

Last updated on FEBRUARY 03, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 to 11.1.10.0.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
---------------
For Accounts, both parent and child territories are getting assigned.

EXPECTED BEHAVIOR
-----------------------
If the criteria is met with the child territory, then only child should get assigned and not the parent as well.

Cause

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In this Document
Symptoms
Cause
Solution
References


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