My Oracle Support Banner

User Still Shows as Provisioned in the Cloud Admin Tool After Being De-Provisioned (Doc ID 2229329.1)

Last updated on FEBRUARY 19, 2019

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.1.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
After de-provisioning a user, the user's provisions still show in the bottom section of the Cloud Admin Tool.

EXPECTED BEHAVIOR
-----------------------
The provisions that have been removed from the user are no longer seen in the Cloud Admin Tool.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. De-provision a user in the Cloud Admin Tool
  2. Note that the provisions still show in the bottom section of the Cloud Admin Tool

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.