TCC User Merge: "The external user ID is already used" Error but no Users Have the Value (Doc ID 2229570.1)

Last updated on FEBRUARY 03, 2017

Applies to:

Oracle Taleo Recruiting Cloud Service - Version 15A and later
Oracle Taleo Platform Cloud Service - SmartOrg (Central Configuration) - Version 15A and later
Oracle Taleo Platform Cloud Service - Connect - Version 15A and later
Information in this document applies to any platform.

Symptoms

A TCC User Merge import receives error "The external user ID is already used" even though the relevant external user ID is not used by any other user.

Cause

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