Opportunity Webservice Update And Create Method Failling - EclipseLink-45010

(Doc ID 2230651.1)

Last updated on FEBRUARY 19, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Opportunities

When attempting to update an opportunity using Opportunity Service the following error occurs.

Exception [EclipseLink-45010] (Eclipse Persistence Services - 2.3.1.v20111018-r10243): org.eclipse.persistence.exceptions.SDOException
Exception Description: A type could not be found for interface class [oracle.jbo.service.errors.ServiceErrorMessage]. Please make sure that the type has been defined. In addition, the interface classloader should be a member of the helper context classloader hierarchy: it appears as if this is [true].

The issue can be reproduced at will with the following steps:
1. Sign in to Soap UI
2. Try to update State_c custom field value using opportunity service

The issue has the following business impact:
Due to this issue, users cannot see update data, this is affecting production environment


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