Last updated on FEBRUARY 07, 2017
Applies to:Oracle Fusion Sales Cloud Service - Version 184.108.40.206.0 and later
Information in this document applies to any platform.
The customer was looking to integrate sales cloud with service cloud, but the customer did not have ICS.
- Push contact from sales cloud to service cloud
- View service incidents in the sales cloud
They could not find any link or document guides to integrate sales and service cloud without ICS.
Is it possible to Integrate OSC with Oracle Service Cloud without ICS?
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