JDE/OSC Integration - Quote Creation In Case JDE Is Down

(Doc ID 2230691.1)

Last updated on OCTOBER 02, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Goal

On : 11.1.11.1.0 version, CX Integration

In a scenario scenario where in if the JDE for some reason is down and Quote and orders are being created in OSC in that case what will happen when the JDE is up and running again, will the pending Quotes will get created in JDE or the user has to retry the Quote or order creation again for that opportunity or there any additional charges for using this Integration?

 

Solution

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