Error When Attempting to Copy or Import an Initiative in Instantis EnterpriseTrack

(Doc ID 2230732.1)

Last updated on FEBRUARY 10, 2017

Applies to:

Instantis EnterpriseTrack - Version and later
Instantis EnterpriseTrack Cloud Service - Version and later
Information in this document applies to any platform.


When attempting to Copy or Import an Initiative, the following errors occur.

Internal Error: append_rows_to_confdata_languagecatalog: these lang guides were not in staging:

NOTE:  There can be multiple LANGID issues in the environment.  This is an example of the message received.

STEPS to Verify

1. Log into Instantis EnterpriseTrack as sys_admin
2. Navigate to the Administration page
3. Change the Mode to "Reconfigure"
4. Select the "initiative" link under Installation Items
5. Attempt to Copy an Initiative
--a. Receive Error
6. Attempt to Export an existing Initiative and then Import it
--a. Receive Error




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