Not Able To Create The Java Cloud Service Instance Failed with the Error JCS-ERR-20027: Cannot establish connection using connect string
(Doc ID 2230901.1)
Last updated on JULY 06, 2020
Applies to:Java Cloud Service - Version N/A to N/A [Release 1.0]
Information in this document applies to any platform.
While creating the Java Cloud service instance it failed with the following error
Failed to configure WebLogic Administration Server... The provisioning errors in [<HOSTNAME>]: JCS-ERR-20027: Cannot establish connection using connect
string '//<HOSTNAME>:<PORT>/<PDBNAME>.axxxxx.oraclecloud.internal' and userName 'SYS as sysdba'. Reason: 'IO Error: Unknown host specified '.
There is no change from the customer environment
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