User Load Via File Import Is Failing In Production Environment (Doc ID 2231265.1)

Last updated on FEBRUARY 19, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Accounts, Contacts, Households

When attempting to run the resource import, error occurs.

ERROR
-----------------------

Unexpected exception caught: oracle.jbo.JboException, msg=JBO- -100: Unexpected exception caught: oracle.jbo.JboException

Invalid value for PERSON-Invalid value for PERSON_ID. Enter PERSON_ID value from HRC_LOADER_BATCH_LINES

No employment model exists for this legal employer. Select a different legal employer.Report this problem to an administrator.00: Unexpected exception caught: oracle.jbo.JboException, msg=JBO-PER:::PER_EMCOR_INVALID_LE_SETUP




Employee Resource Import is completing with errors, it worked fine in test instance, but failing in production instance.

STEPS
-----------------------
1. Log into Fusion Applications
2. Manage File Import
3. Import Employee Resource Object
4. Import is completed with errors

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete employee resource import

Cause

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