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Enrolled # does not populate under Site Management More Info view within eClinical (Doc ID 2231310.1)

Last updated on JULY 21, 2020

Applies to:

Siebel CRM Base for Clinical Trial Management System Cloud Service - Version 8.1.1.10 and later
Information in this document applies to any platform.

Symptoms

On : 15.7 version, eClinical 

ACTUAL BEHAVIOR
---------------
Enrollment of Subjects doesn't occur

EXPECTED BEHAVIOR
-----------------------
Enrollment of Subject should occur

STEPS
-----------------------
Within eClinical_enu IP15 environment :

1.Go to Site Management
2. Click on one of the entries of Site #
3. Click More Info
4. Go to Subject Info --> #Enrolled field
5. Go to Subjects
6. Change Status to Enrolled

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot enroll Subjects

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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