Error when importing Leads - The value of the attribute CUSTOMER_ID is not compatible with the value of the attribute PRIMARY_CONTACT_ID (MKT-285237) (Doc ID 2231580.1)

Last updated on FEBRUARY 08, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Leads, Sales Campaigns

When attempting to import Leads, the following error occurs.

ERROR
-----------------------
The value of the attribute CUSTOMER_ID is not compatible with the value of the attribute PRIMARY_CONTACT_ID. (MKT-285237)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Attempt to import Leads with both Lead_ContactOrigSystem and Lead_ContactOrigSystemReference

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot import Leads.

Cause

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