Unable To Upload RTF Template In BI Publisher (Doc ID 2231613.1)

Last updated on MARCH 21, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Analytics

ACTUAL BEHAVIOR
-----------------------------
Unable to upload RTF template

In attempting to upload an updated version of a BIP .RTF template, it won't upload.

It looks as though it's uploading, and you can see the blue loading bar, but it never actually uploads.
It just sits there until you refresh out of it, and the new template isn't there.


EXPECTED BEHAVIOR
----------------------------------
The new file uploads successfully.


STEPS
-----------------------
1. Navigate to Oracle BI Publisher (BIP)
2. Go into the BIP report in question
3. Click Add New Template > Upload > Browse for file > Upload


BUSINESS IMPACT
---------------------------
Unable to upload new RTF template with needed changes.
Due to this issue, users cannot .

Cause

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