Unable To Save Attachments

(Doc ID 2231684.1)

Last updated on FEBRUARY 09, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Accounts, Contacts, Households

Unable to save attachments

Unable to save attached items within the Account, Opportunity, or Case object.

ORA-06550: line 1, column 137: PL/SQL: ORA-00904: "BASE_DOCUMENT_ID": invalid identifier ORA-06550: line 1, column 7: PL/SQL: SQL Statement ignored

The issue can be reproduced at will with the following steps:
1. Go into Activities / Opportunities / Cases
2. Attach a file
3. Click save and see the error

The issue has the following business impact:
Due to this issue, users cannot Save their attached files to these objects.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms