MFTCS Instance Creation Fails and Service Console Shows Error "Failed to create JCS Service" (Doc ID 2231760.1)

Last updated on AUGUST 09, 2017

Applies to:

Oracle Managed File Transfer Cloud Service - Version 16.1.3 and later
Information in this document applies to any platform.

Symptoms

On : NA version, Creating and Terminating Services

Creating MFT 12.2.1.2 instance failed and the version shows 11.1.1.7 in service console and shows the below error

Failed to create JCS Service. Instance creation logs shows user doesn't have SYSDBA Access.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms