Error: We cannot log you in at this time. Verify that you've entered the correct identity domain (Doc ID 2231868.1)

Last updated on OCTOBER 30, 2024

Applies to:

Identity Cloud Service (IDCS) - Version N/A and later
Information in this document applies to any platform.

Goal

Able to login to the service Instance URL link below:
https://<IDCS_SERVICE_INSTANCE>.identity.oraclecloud.com/ui/v1/adminconsole

However, cannot access from the Oracle Public Cloud portal, myservices.us2.oraclecloud.com, with the domain id.
Below is the error message:

"We cannot log you in at this time. Verify that you've entered the correct identity domain. Contact your application administrator if you continue to see this message."

Solution

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In this Document

Goal

Solution

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Error: We cannot log you in at this time. Verify that you've entered the correct identity domain (Doc ID 2231868.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!