Error When Comparing Differences Using Migration Center [Failed to Create Temporary File: /cpqtmp/mod_security] (Doc ID 2232185.1)

Last updated on MARCH 23, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2016 R1 and later
Information in this document applies to any platform.

Symptoms

When attempting to click links in the migration center to view site differences, the following error is shown in a pop-up:

<!DOCCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN"> <html><head><title>500 Internal Server Error</title> </head> <h1>Internal Server Error<h1> <p>The server encountered an unknown error, possibly due to misconfiguration. Contact the server Administrator [no address given] </p> More information about this error may be available in the server error logs </p></body></html>

These errors will be shown in the error log:

[09/Feb/2017:14:10:03 +0000] [localhost/sid#c35158][rid#7faf700287d0][/gwt/Migration/migrationService][1] Input filter: Failed to create temporary file: /cpqtmp/mod_security//20170209-141003-WJx4O6wbJBAAAGmc6bMAAAAG-request_body-sthRKg
[09/Feb/2017:14:10:03 +0000] [localhost/sid#c35158][rid#7faf700287d0][/gwt/Migration/migrationService][1] Input filter: Failed to delete temporary file: /cpqtmp/mod_security//20170209-141003-WJx4O6wbJBAAAGmc6bMAAAAG-request_body-sthRKg

Cause

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