No Active Tasks Show Up In P6 Team Member Android App. (Doc ID 2232386.1)

Last updated on FEBRUARY 17, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 15.2.7.0 and later
Primavera P6 Team Member - Version 15.2.7.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
No active tasks show up in P6 Team Member mobile App.

User has active Tasks when they login to P6 Team Member Web, but no Tasks show when they login to P6 Team Member mobile App. They are using android mobile devices.

EXPECTED BEHAVIOR
-----------------------
The Tasks should be showing up in Team Member mobile Android App.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login Team Member Mobile App.
2. Check the Tasks.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see Tasks in Android App.

Cause

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