Field Values Not Importing For Choice List (Doc ID 2232455.1)

Last updated on MARCH 14, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Opportunities

ACTUAL BEHAVIOR
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Level Value Not Importing with Revenue Items

After successfully importing the revenue items, they are not showing the support level. The log on the report shows that this was done, but if you go to any of the opportunities they are without the level. I am attaching some screenshots to assist in the research on what happened, and what can/should be done to remedy this situation. I can even now successfully update the Revenue row, but it doesn't actually update the level value.

EXPECTED BEHAVIOR
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Import revenue items and the level field should be imported as well.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to Sales Cloud
2. Perform Revenue Items import
3. Review opportunity and level value did not import with the record.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot import the level field value when importing revenue items.

Cause

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