'You cannot make direct updates to active territories. (MOT-480550) (Doc ID 2232592.1)

Last updated on JULY 26, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to add a Team Member to an Active Territory on Territories simplified page,
the following error occurs.

ERROR

You cannot make direct updates to active territories. (MOT-480550)


STEPS

The issue can be reproduced at will with the following steps:
1. Open Territories Simplified UI
2. Select the Territory from the list of active territories
3. Click Team Members sub-tab
4. Click Add Team Members button
5. Search for the team members name
6. Click Apply then OK
7. Selected name appears in the Team Member list
8. Click Save.
9 Get error 'You cannot make direct updates to active territories. (MOT-480550)'

Cause

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