ACK file Failed to be Loaded with Error of ICH-ICSRACK-V1.1.DTD or NSGMLS.EXE or ICHICSR-SJIS.DCL
(Doc ID 2232859.1)
Last updated on JULY 13, 2023
Applies to:
Oracle Life Sciences Argus Interchange Cloud Service - Version 7.0 and laterInformation in this document applies to any platform.
Symptoms
ACK file was failed to load to Argus Safety with the following observations.
1) Worklist >> Bulk E2B Transmit shows Yellow icon at Ack Rec.
2) Worklist >> Bulk E2B Transmit >> Status Details field shows the following error message.
SGML parsing validation failed for incoming acknowledgment against document type definition file, MESSAGE NUMBER '<message number>' ICH-ICSRACK-
V1.1.DTD or NSGMLS.EXE or <Disk>:\Argus_Installation\Argus_App\InterchangeService\DTDFiles\ICHICSR-SJIS.DCL. DTD file or SGML parser program not in path.
V1.1.DTD or NSGMLS.EXE or <Disk>:\Argus_Installation\Argus_App\InterchangeService\DTDFiles\ICHICSR-SJIS.DCL. DTD file or SGML parser program not in path.
3) ESM Ack Importing Log file has the following records for the imported Ack file.
01-Feb-2017 09:03:19 PM: ========== Start Receive Process ============
01-Feb-2017 09:03:19 PM DEFAULT : ========== Start Receive Process for File : <full path of ESM incoming folder>\<Ack file name> ==========
01-Feb-2017 09:03:21 PM DEFAULT : System error has occurred in E2bReceive.SaveFileTemporarily Fn, error number = 75 error desc. = The process cannot access the file '<Disk>:\Argus_Installation\Argus_App\InterchangeService\DTDFiles\ESM_xxxxxxxx_yyyymmddhhmmss.SGM' because it is being used by another process. error source = Microsoft.VisualBasic
01-Feb-2017 09:03:21 PM DEFAULT : <Disk>:\Argus_Installation\Argus_App\InterchangeService\DTDFiles\ICH-ICSRACK-V1.1.DTD OR <Disk>:\Argus_Installation\Argus_App\InterchangeService\DTDFiles\NSGMLS.EXE OR <Disk>:\Argus_Installation\Argus_App\InterchangeService\DTDFiles\ICHICSR-SJIS.DCLDTD file or SGML parser program not in path.
01-Feb-2017 09:03:21 PM DEFAULT : ========== Finish Receive Process for file <full path of ESM incoming folder>\<Ack file name> ==========
01-Feb-2017 09:03:21 PM DEFAULT : ========== Finish Receive Process ==========
01-Feb-2017 09:03:19 PM DEFAULT : ========== Start Receive Process for File : <full path of ESM incoming folder>\<Ack file name> ==========
01-Feb-2017 09:03:21 PM DEFAULT : System error has occurred in E2bReceive.SaveFileTemporarily Fn, error number = 75 error desc. = The process cannot access the file '<Disk>:\Argus_Installation\Argus_App\InterchangeService\DTDFiles\ESM_xxxxxxxx_yyyymmddhhmmss.SGM' because it is being used by another process. error source = Microsoft.VisualBasic
01-Feb-2017 09:03:21 PM DEFAULT : <Disk>:\Argus_Installation\Argus_App\InterchangeService\DTDFiles\ICH-ICSRACK-V1.1.DTD OR <Disk>:\Argus_Installation\Argus_App\InterchangeService\DTDFiles\NSGMLS.EXE OR <Disk>:\Argus_Installation\Argus_App\InterchangeService\DTDFiles\ICHICSR-SJIS.DCLDTD file or SGML parser program not in path.
01-Feb-2017 09:03:21 PM DEFAULT : ========== Finish Receive Process for file <full path of ESM incoming folder>\<Ack file name> ==========
01-Feb-2017 09:03:21 PM DEFAULT : ========== Finish Receive Process ==========
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |