ACK file Failed to be Loaded with Error of ICH-ICSRACK-V1.1.DTD or NSGMLS.EXE or ICHICSR-SJIS.DCL (Doc ID 2232859.1)

Last updated on FEBRUARY 13, 2017

Applies to:

Oracle Argus Interchange Cloud Service - Version 7.0 and later
Information in this document applies to any platform.

Symptoms

ACK file was failed to be loaded to Argus Safety with the following observations.

 

1) Worklist >> Bulk E2B Transmit shows Yellow icon at Ack Rec.

 

2) Worklist >> Bulk E2B Transmit >> Status Details field shows the following error message.

SGML parsing validation failed for incoming acknowledgment against document type definition file, MESSAGE NUMBER '<message number>' ICH-ICSRACK-
V1.1.DTD or NSGMLS.EXE or <Disk>:\Argus_Installation\Argus_App\InterchangeService\DTDFiles\ICHICSR-SJIS.DCL. DTD file or SGML parser program not in path.

 

3) ESM Ack Importing Log file has the following records for the imported Ack file.

01-Feb-2017 09:03:19 PM: ========== Start Receive Process ============
01-Feb-2017 09:03:19 PM DEFAULT : ========== Start Receive Process for File : <full path of ESM incoming folder>\<Ack file name> ==========
01-Feb-2017 09:03:21 PM DEFAULT : System error has occurred in E2bReceive.SaveFileTemporarily Fn, error number = 75 error desc. = The process cannot access the file '<Disk>:\Argus_Installation\Argus_App\InterchangeService\DTDFiles\ESM_xxxxxxxx_yyyymmddhhmmss.SGM' because it is being used by another process. error source = Microsoft.VisualBasic
01-Feb-2017 09:03:21 PM DEFAULT : <Disk>:\Argus_Installation\Argus_App\InterchangeService\DTDFiles\ICH-ICSRACK-V1.1.DTD OR <Disk>:\Argus_Installation\Argus_App\InterchangeService\DTDFiles\NSGMLS.EXE OR <Disk>:\Argus_Installation\Argus_App\InterchangeService\DTDFiles\ICHICSR-SJIS.DCLDTD file or SGML parser program not in path.
01-Feb-2017 09:03:21 PM DEFAULT : ========== Finish Receive Process for file <full path of ESM incoming folder>\<Ack file name> ==========
01-Feb-2017 09:03:21 PM DEFAULT : ========== Finish Receive Process ==========



Cause

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