Error Appears When Opening a Project With External Relationships in P6 Professional Over ProCloudConnect (Doc ID 2233122.1)

Last updated on MARCH 03, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.2.2.0 and later
Information in this document applies to any platform.

Symptoms

Error appears when opening a project with external relationships when using P6 Professional Cloud client and client side cache is enabled.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to P6 Professional Cloud client
2. Select client side cache enabled
3. Open a project with a large number of external relationships
4. Result: Error - TCVirtualDBEngine.RefreshRowsByKey


Cause

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